Terms Of Service
Effective Date: April 21, 2026
These Terms of Service (“Terms”) govern your access to and use of solacexlabs.com (the “Site”) operated by Solace Labs (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms.
1. Eligibility
You must be at least 21 years of age to access or purchase from this Site. By placing an order, you represent that you meet this age requirement and that all information you provide is accurate.
2. Research Use Only
All products sold on this Site are research compounds intended for in vitro laboratory and research purposes only. They are not intended for human consumption, ingestion, injection, topical application, or any other use in or on the human body. By purchasing, you affirm that you are a qualified researcher or representative of a research institution and that the products will be used solely for laboratory research. See our Research Use Only Disclaimer for details.
3. Product Information
We make reasonable efforts to ensure product descriptions, purity information, and Certificates of Analysis (COAs) are accurate. We do not warrant that all product information is error-free. Specifications may change as manufacturing batches change.
4. Orders and Payment
- All orders are subject to acceptance by Solace Labs. We reserve the right to refuse or cancel any order.
- Prices are listed in U.S. dollars and are subject to change without notice.
- Payment is processed at checkout via our authorized payment processor.
- We are not responsible for declined transactions or fees imposed by your bank or card issuer.
5. Shipping
See our Shipping Policy for details on processing times, carriers, and delivery.
6. Returns
See our Refund and Returns Policy. Due to the nature of research compounds, most sales are final.
7. Intellectual Property
All content on the Site — text, graphics, logos, product images, and the Solace Labs name — is the property of Solace Labs or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works without our written permission.
8. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Misrepresent your age, identity, or intended use of products
- Resell our products without prior written authorization
- Make any medical, therapeutic, or human-use claims about our products in any context
9. Limitation of Liability
To the maximum extent permitted by law, Solace Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
10. Disclaimer of Warranties
The Site and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, except as required by applicable law.
11. Indemnification
You agree to indemnify and hold harmless Solace Labs, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms, your misuse of products, or any claim that you used products in a manner inconsistent with the Research Use Only Disclaimer.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of [YOUR STATE — e.g., Delaware], without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in [YOUR CITY, YOUR STATE], except for claims that may be brought in small claims court.
13. Changes to These Terms
We may revise these Terms at any time. Material changes will be posted with an updated “Effective Date.” Your continued use of the Site after changes constitutes acceptance.
14. Contact
Solace Labs
Email: support@solacexlabs.com